Refund policy

No returns or refunds

Because our powders go on your skin and hair, we don't offer refunds and we can't take a product back once it has been opened. Once opened, it cannot be sent back. Please check your shade carefully before you order. If you're not sure which one suits you, message us first and we'll help you choose.

Broken or damaged item

That's on us. Please check your order when it arrives. If an item is broken or damaged, message us with your order number and a photo and we'll send you a new one. You won't pay anything.

Cancelling before delivery

Changed your mind before your order arrives? Just message us and we'll cancel it, no questions asked. If the courier is already on the way, you can simply not accept the delivery and nothing is owed.

Questions

Not sure about something? Ask us before you order, we're happy to help.